Wayne State University

SIS Tech Support

Technology is a crucial component of each SIS class. In order for SIS students to be successful, they must have daily access to a computer and the Internet throughout their time in the program. All incoming students must meet the School's computer competencies, as well as its minimum computer hardware and software requirements before the first day of class. 

The SIS Tech Help Desk is staffed by student tech assistants who are ready to help with online lectures, connecting to SIS servers, downloading and installing software from Microsoft Imagine, scheduling time in the Digital Media Projects Lab (DMPL), and any other SIS-related tech questions. See our FAQs.

Questions regarding Blackboard, Academica, and Wayne State Webmail should be directed to the C&IT Help Desk. In-person tech support and/or DMPL access require an appointment be made in advance. 

SIS Tech Support Request

Contact SIS Tech 

(313) 577-1154

Hours of Operation*

*Note: These hours are subject to change based on School events, University closings, etc.

Software for SIS Students

Currently enrolled students in the School of Information Sciences are eligble for free software for use toward the completion of the MLIS and Graduate Certificates.

Microsoft Office 365 Download Site - Microsoft Office for your Mac or PC, availabe to all Wayne State Students.

Microsoft Imagine Academic Software Center (formerly called Microsoft DreamSpark) - Windows OS, Visio, Expression Studio, and other Microsoft software.

Wayne State University Software Clearinghouse - Free and discounted software for Wayne State students.

SIS Tech Tutorials

Click here to view our list of tutorials for common SIS-related technology tasks.

SIS Tech Frequently Asked Questions 

Click here to view our FAQs about Adobe Connect, scheduling appointments and requests, using the IIS server and Microsoft Imagine.

C&IT Knowledge Base

C&IT provides an extensive, easy to use Knowledge Base with articles and tutorials that will answer many of your questions related to Blackboard, Academica, Wayne Connect, and other technology resources.